Razorpay Launches a Conversational AI Account Manager 'RAY' on WhatsApp For Businesses, in Partnership with IndusInd Bank
Sep 03, 2026
Bangalore (Karnataka) [India], September 3: Razorpay, India’s Omnichannel Payments Platform for Businesses, today launched RAY, an AI Account Manager on WhatsApp, in partnership with IndusInd Bank, with Bajaj Finance among the first businesses live on the platform. Built for businesses of every size, RAY gives founders an always-on, intelligent way to manage their payments and get support whenever they need it, day or night. Businesses have already had 20,000+ conversations with RAY, an early signal of how readily they are shifting to conversational, AI-led resolutions over dashboard-based ones for faster, more accessible support.
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