Yellow.ai debuts industry's first Orchestrator LLM, delivering contextual, human-like customer conversations without training
May 07, 2024
San Mateo (California) [US], May 7: Yellow.ai, a global leader in generative AI-powered customer service automation, today launched Orchestrator LLM, an industry-first agent model that determines the most suitable next step while engaging in personalized, contextually aware conversations. By retaining context, the generative AI agent model enables faster and accurate issue resolutions, resulting in more than 60 per cent increase in customer satisfaction.
Read More...
